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ERA is mandated by the Electricity Act, CAP 157, to regulate the Generation, Transmission, Distribution, Sale, Export and Import of Electrical Energy in Uganda.
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ERA has the powers to issue, modify or revoke licenses under the Electricity Act, Cap 145, Laws of Uganda
ERA has a mandate to regulate persons and entities carrying out any electrical installation works on any premises
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The Complaints Handling Procedures layouts the steps followed by the Authority while handling consumer complaints.
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