By the end of 2023, KIS and WENRECo had a total of 28,796 customers on their networks, representing 8% growth from the 26,653 customers in 2022. Out of the total customers, 98% of them were domestic customers, with the other customer categories constituting only 2%.
Electricity Regulatory Authority
New ERA House, Plot 5C-1 Third Street, Lugogo Industrial Area
P.O.Box 10332, Kampala, Uganda
Telephone: +256 417 101800, +256 393-260166
Complaints Hotline: +256 200 506000
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