The roles of ERA are to ensure that:

• The electricity market is efficient;
• Prices charged are fair;
• Access to electricity is maximized both in urban and rural areas;
• Rights of the customers are protected;
• Electricity is adequate, reliable and safe;
• Ensure that the there is a leveled playing field for the customers, operators, investors and intending investors.
• Advises Government on which areas require investors
• Ensures that the quality of standards and other regulations are not violated by the operators etc.