We are working closely with Government to ensure that the Electricity Supply Industry is taking all the necessary steps to serve the needs of customers, particularly people in vulnerable situations and people who may need to self-isolate at home.

During the period of the COVID-19 Pandemic, all Electricity Companies (from Generation to Distribution) have been directed to defer or postpone all planned and scheduled maintenance works with the exception of those which are likely to affect Power Supply Reliability in the short term.

Given that the availability of the National Grid is of paramount importance, the System Operator, the Uganda Electricity Transmission Company Limited (UETCL) has been directed to ensure that the Grid is monitored and remains available with minimal or no disruption at all.

All Electricity Companies have also been directed to ensure the protection of their power plants and or installations against cyber-attacks and possible external fires. Where possible, plants and installations shall be operated remotely using the Supervisory Control and Data Acquisition (SCADA) system provided that the communication facilities are in operation.

All Electricity Generation Companies have been directed to establish Business Contingency and Continuity Plans to mitigate any disruption in operations in order to maintain continuous Electricity Generation.