Guidelines and Standards

Regulatory Instruments

Client Charter - April 2026

17,236KB 38 downloads Aug 05, 2026

Charging and Prosecution Manual for the Electricity Supply Industry

2,907KB 130 downloads Jul 01, 2026

The Electricity (Sourcing Acquisition and Use of Concrete Poles) Guidelines, 2025

3,548KB 513 downloads Apr 09, 2026

The Business Continuity Management Guidelines for the Uganda Electricity Supply Industry, 2024

11 MB 331 downloads Dec 05, 2025

Dispute Resolution Guidelines, 2018

4,717 KB 183 downloads Apr 24, 2025

Uganda Renewable Energy Feed-In-Tariff (REFIT) Guidelines Phase VI

478KB 1125 downloads Mar 14, 2025

The Electricity (Engineering Design, Procurement, Construction, and Commissioning of Off-Grid Systems) Guidelines, 2023

674KB 523 downloads Mar 14, 2025

The Electricity (Integration of Isolated Grid Systems to the National Grid) Guidelines, 2023

787KB 337 downloads Mar 14, 2025

Revised - ERA Client Service Charter

336KB 236 downloads Mar 14, 2025

Revised - Standardized Complaints Handling Guidelines ESI

364KB 196 downloads Mar 14, 2025

Uganda Renewable Energy Feed-In-Tariff (REFIT) Guidelines Phase 5

9.8MB 567 downloads Mar 14, 2025

The Electricity (Acquisition and Use of Wooden Poles in the Electricity Industry) Guidelines, 2020

276KB 610 downloads Mar 14, 2025

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