Guidelines and Standards

Regulatory Instruments

Client Charter - April 2026

17,236KB 81 downloads Aug 05, 2026

Charging and Prosecution Manual for the Electricity Supply Industry

2,907KB 189 downloads Jul 01, 2026

The Electricity (Sourcing Acquisition and Use of Concrete Poles) Guidelines, 2025

3,548KB 583 downloads Apr 09, 2026

The Business Continuity Management Guidelines for the Uganda Electricity Supply Industry, 2024

11 MB 375 downloads Dec 05, 2025

Dispute Resolution Guidelines, 2018

4,717 KB 208 downloads Apr 24, 2025

Uganda Renewable Energy Feed-In-Tariff (REFIT) Guidelines Phase VI

478KB 1232 downloads Mar 14, 2025

The Electricity (Engineering Design, Procurement, Construction, and Commissioning of Off-Grid Systems) Guidelines, 2023

674KB 591 downloads Mar 14, 2025

The Electricity (Integration of Isolated Grid Systems to the National Grid) Guidelines, 2023

787KB 358 downloads Mar 14, 2025

Revised - ERA Client Service Charter

336KB 272 downloads Mar 14, 2025

Revised - Standardized Complaints Handling Guidelines ESI

364KB 227 downloads Mar 14, 2025

Uganda Renewable Energy Feed-In-Tariff (REFIT) Guidelines Phase 5

9.8MB 627 downloads Mar 14, 2025

The Electricity (Acquisition and Use of Wooden Poles in the Electricity Industry) Guidelines, 2020

276KB 669 downloads Mar 14, 2025

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